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Services Module ​

The Services module allows you to create and manage service offerings, service bookings, and service inquiries. This guide covers all service management features.

Table of Contents ​

  1. Overview
  2. Accessing Services
  3. Creating a Service
  4. Service Categories
  5. Service Bookings
  6. Service Inquiries
  7. Managing Services
  8. Frontend Display
  9. Best Practices

Overview ​

Features ​

  • ✅ Create and manage services
  • ✅ Service categories
  • ✅ Service booking system
  • ✅ Service inquiry management
  • ✅ Service pricing
  • ✅ Featured services
  • ✅ Service status management
  • ✅ Frontend service pages

Admin Routes ​

  • Service List: /admin/services
  • Create Service: /admin/services/create
  • Edit Service: /admin/services/{id}/edit
  • Categories: /admin/service-categories
  • Bookings: /admin/service-bookings
  • Inquiries: /admin/service-inquiries

Frontend Routes ​

  • Services Page: /services
  • Service Detail: /services/{slug}
  • Book Service: /services/book
  • Service Inquiry: /services/inquiry

Accessing Services ​

From Admin Panel ​

  1. Log in to admin panel
  2. Navigate to E-Commerce → Services
  3. Or go directly to: /admin/services

Permissions Required ​

  • View Services: view services permission
  • Create Services: create services permission
  • Edit Services: edit services permission
  • Delete Services: delete services permission
  • Manage Services: manage services permission

Creating a Service ​

Step 1: Access Create Page ​

  1. Go to Services → Create New Service
  2. Or navigate to: /admin/services/create

Step 2: Basic Information ​

Service Title ​

  • Name of the service
  • Required field
  • Make it clear and descriptive
  • Example: Website Design & Development

Slug ​

  • Auto-generated from title
  • Can be edited manually
  • Must be unique
  • Used in service URL
  • Example: website-design-development

Short Description ​

  • Brief service summary
  • Shown in service listings
  • Recommended: 100-200 characters
  • Example: Professional website design and development services

Full Description ​

  • Detailed service information
  • Use rich text editor
  • Include:
    • Service features
    • What's included
    • Process overview
    • Deliverables
    • Timeline

Step 3: Service Media ​

  1. Click Set Featured Image
  2. Upload or select image
  3. Recommended size: 800x600px
  4. Used in:
    • Service listings
    • Service detail page
    • Social sharing
  1. Click Add to Gallery
  2. Upload multiple images
  3. Showcase service work
  4. Reorder by dragging

Step 4: Pricing ​

Pricing Options ​

Fixed Price:

  • Set specific price
  • Example: $1,500
  • Clear pricing

Price Range:

  • Minimum and maximum
  • Example: $1,000 - $3,000
  • Flexible pricing

Starting From:

  • Minimum price
  • Example: Starting from $500
  • Indicates base price

Custom Quote:

  • No fixed price
  • "Request Quote" button
  • Custom pricing per client

Pricing Display ​

  • Show/hide pricing
  • Currency formatting
  • Include tax information
  • Show payment options

Step 5: Service Details ​

Duration ​

  • Estimated service duration
  • Example: 2-4 weeks, 3-6 months
  • Helps clients plan

Service Type ​

Options:

  • One-time: Single service delivery
  • Recurring: Ongoing service
  • Project-based: Per project
  • Hourly: Hourly rate

What's Included ​

Feature List:

  1. Click Add Feature
  2. Enter feature/item
  3. Click Add
  4. Repeat for all items

Examples:

  • ✅ Initial consultation
  • ✅ Design mockups
  • ✅ Development
  • ✅ Testing & QA
  • ✅ 3 months support

Step 6: Category Assignment ​

Select Category ​

  1. Choose existing category
  2. Or create new category
  3. Can assign to multiple categories
  4. First category is primary

Common Categories:

  • Web Design
  • Development
  • Marketing
  • Consulting
  • Maintenance

Step 7: Service Settings ​

Status ​

  • Active: Available for booking
  • Inactive: Not available
  • Draft: Saved but not published
  • Toggle: Mark as featured
  • Featured services highlighted
  • Shown prominently
  • Use for popular services

Booking Settings ​

Enable Booking:

  • Allow online booking
  • Booking form available
  • Calendar integration

Enable Inquiries:

  • Allow service inquiries
  • Inquiry form available
  • Lead generation

Step 8: SEO Settings ​

Meta Information ​

  • Meta Title: Search engine title
  • Meta Description: Search result description
  • Keywords: Relevant keywords

Step 9: Save Service ​

  • Save Draft: Save without publishing
  • Publish: Make service live
  • Toggle Status: Quick status change
  • Toggle Featured: Quick featured toggle

Service Categories ​

Creating Categories ​

  1. Go to Services → Categories
  2. Click Create New Category
  3. Enter:
    • Name: Category name
    • Slug: URL-friendly version
    • Description: Category description
    • Image: Category image (optional)
    • Parent Category: For sub-categories
  4. Click Save

Managing Categories ​

  • Edit: Modify category details
  • Delete: Remove category (services not deleted)
  • View Services: See all services in category
  • Bulk Delete: Remove multiple categories

Service Bookings ​

Viewing Bookings ​

Route: /admin/service-bookings

Features:

  • All service bookings
  • Filter by service, status, date
  • Search functionality
  • Booking details

Booking Information ​

Displayed:

  • Customer: Name and contact
  • Service: Booked service
  • Date & Time: Booking schedule
  • Status: Confirmed/Pending/Cancelled
  • Notes: Additional information

Managing Bookings ​

View Booking Details ​

Route: /admin/service-bookings/{booking}

  1. Click on booking
  2. View full details
  3. Customer information
  4. Service details
  5. Booking notes

Confirm Booking ​

Route: /admin/service-bookings/{booking}/confirm

  1. Click Confirm
  2. Booking status changes to Confirmed
  3. Customer notified (if enabled)
  4. Calendar updated

Cancel Booking ​

Route: /admin/service-bookings/{booking}/cancel

  1. Click Cancel
  2. Booking status changes to Cancelled
  3. Customer notified (if enabled)
  4. Slot becomes available

Delete Booking ​

Route: /admin/service-bookings/{booking}

  1. Click Delete
  2. Confirm deletion
  3. Booking removed
  4. Cannot be undone

Service Inquiries ​

Viewing Inquiries ​

Route: /admin/service-inquiries

Features:

  • All service inquiries
  • Filter by service, status
  • Search functionality
  • Inquiry details

Inquiry Information ​

Displayed:

  • Customer: Name and contact
  • Service: Inquired service
  • Message: Inquiry message
  • Status: New/Responded/Closed
  • Date: Submission date

Managing Inquiries ​

View Inquiry Details ​

Route: /admin/service-inquiries/{inquiry}

  1. Click on inquiry
  2. View full details
  3. Customer information
  4. Inquiry message
  5. Response history

Respond to Inquiry ​

Route: /admin/service-inquiries/{inquiry}/respond

  1. Click Respond
  2. Enter response message
  3. Send email to customer
  4. Status updated to Responded

Close Inquiry ​

Route: /admin/service-inquiries/{inquiry}/close

  1. Click Close
  2. Inquiry status changes to Closed
  3. Marked as resolved
  4. Archived

Delete Inquiry ​

Route: /admin/service-inquiries/{inquiry}

  1. Click Delete
  2. Confirm deletion
  3. Inquiry removed

Managing Services ​

Service List View ​

Access at: /admin/services

List Features ​

Search:

  • Search by title
  • Search by description
  • Real-time results

Filters:

  • Category: Filter by category
  • Status: Active/Inactive/Draft
  • Featured: Featured/Not Featured
  • Booking: With/Without bookings

Sorting:

  • By Title (A-Z, Z-A)
  • By Category
  • By Price (Low/High)
  • By Date (Newest/Oldest)

Displayed Information ​

  • Service Name: Service title
  • Category: Assigned category
  • Price: Service price
  • Status: Active/Inactive
  • Featured: Featured badge
  • Bookings: Booking count

Editing Services ​

  1. Click Edit on service
  2. Make changes
  3. Click Update
  4. Changes saved

Deleting Services ​

  1. Click Delete on service
  2. Confirm deletion
  3. Warning: Cannot be undone
  4. Service removed
  5. Related bookings/inquiries preserved

Quick Actions ​

Toggle Status ​

Route: /admin/services/{service}/toggle-status

  1. Click Toggle Status button
  2. Status changes immediately
  3. Active ↔ Inactive

Route: /admin/services/{service}/toggle-feature

  1. Click Toggle Featured button
  2. Featured status changes
  3. Instant update

Bulk Operations ​

Bulk Delete ​

  1. Select multiple services
  2. Click Bulk Actions → Delete
  3. Confirm deletion
  4. All selected services deleted

Frontend Display ​

Services Page ​

URL: /services

Features:

  • All published services
  • Category filtering
  • Search functionality
  • Service cards with:
    • Featured image
    • Title and description
    • Price
    • Category
    • Book/Inquire button

Service Detail Page ​

URL: /services/{slug}

Features:

  • Full service information
  • Service gallery
  • Pricing details
  • What's included
  • Booking/Inquiry form
  • Related services

Book Service Form ​

URL: /services/book

Form Fields:

  • Service selection
  • Date and time
  • Customer information
  • Special requirements
  • Contact details

Process:

  1. Customer fills form
  2. Submits booking request
  3. Admin receives notification
  4. Admin confirms booking
  5. Customer notified

Service Inquiry Form ​

URL: /services/inquiry

Form Fields:

  • Service selection
  • Customer information
  • Inquiry message
  • Contact details
  • Preferred contact method

Process:

  1. Customer submits inquiry
  2. Admin receives notification
  3. Admin responds
  4. Customer notified

Best Practices ​

Service Creation ​

  1. Clear Descriptions:

    • Explain service clearly
    • List what's included
    • Set expectations
    • Include timeline

  2. Pricing Transparency:

    • Clear pricing
    • Explain value
    • Show what's included
    • Offer options

  3. Visual Content:

    • High-quality images
    • Showcase previous work
    • Use galleries
    • Include testimonials

Booking Management ​

  1. Quick Response:

    • Respond to bookings promptly
    • Confirm quickly
    • Communicate clearly
    • Set expectations

  2. Calendar Management:

    • Keep calendar updated
    • Block unavailable times
    • Set buffer times
    • Avoid double bookings

Inquiry Management ​

  1. Timely Responses:

    • Respond within 24 hours
    • Provide helpful information
    • Follow up if needed
    • Close resolved inquiries

  2. Lead Tracking:

    • Track inquiry sources
    • Monitor conversion
    • Follow up on leads
    • Analyze patterns

Troubleshooting ​

Service Not Displaying ​

Solutions:

  1. Check status (must be Active/Published)
  2. Verify category is published
  3. Clear cache
  4. Check frontend settings

Booking Not Working ​

Solutions:

  1. Verify booking is enabled
  2. Check form settings
  3. Verify email notifications
  4. Check calendar integration

Inquiry Form Not Sending ​

Solutions:

  1. Check email settings
  2. Verify form configuration
  3. Check spam folder
  4. Test email functionality

Last Updated: [Date will be updated during final review]

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